What is a property management system in the hotel industry?

A property management system (PMS) is a software application used in the hotel industry to manage day-to-day operations such as reservations, check-in and check-out, room assignments, housekeeping, billing, and payments. It provides a comprehensive view of hotel operations and integrates with other systems like point-of-sale, customer relationship management, and revenue management systems to streamline hotel operations and optimize revenue.

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