Every hotel or property comes with its own set of challenges. From overseeing reservations and assigning housekeeping tasks. Whether it is a small-sized property or a large scale, it needs a tool to automate its day-to-day operations. To streamline the operations, every property strives to deploy best hotel management software. 

Let’s explore and understand the need for the best hotel management software for small properties. In this blog, we will also identify the key features of the best HMS available in the market, its benefits and how to choose the right one for your property.

Why do small hotels need hotel management software?

The hospitality industry landscape is changing. Small properties no longer refer to low budget hotels.

With the growing need for weekend getaway by urban population, small properties with pleasing interior and soothing services are increasingly becoming popular in the type of cozy resorts, homestay, etc., providing personlized services.  

However, with limited resources, small hotels may be tempted to stick with managing processes manually.

But as the need for impeccable guest experience rises, the need to deploy robust tech based best hotel management software increases becomes more significant for a myriad of reasons. 

1. Efficiency and Automation:

Small properties often operate with limited staff. A best hotel management software can automate many of the repetitive and time-consuming tasks, such as reservations, billing, check-ins/outs, and inventory management, freeing up hotel staff to focus on delivering more personalised and enhanced guest experience.

2. Streamlined Operations:

From housekeeping to front-desk management, HMS ensures that day-to-day operations run smoothly by centralizing all hotel functions into a single platform. This reduces the chances of errors, overbooking, and miscommunication between departments.

3. Improved Guest Experience:

Modern guests expect seamless experiences, from online bookings to fast check-ins. A hotel management system allows small properties to meet these expectations by offering features like mobile booking, guest communication tools, and personalized service options.

4. Revenue Management:

Small hotels can often struggle with pricing strategies and maximizing occupancy. HMS can help optimize room rates using real-time data, competitor analysis, and demand forecasting, leading to better revenue management.

Key Features to Look for in Hotel Management Software 

When purchasing the best hotel management software for a small property, it’s important to focus on key features that can address your needs:

1. Reservation and Booking Management:

Look for a solution that offers real-time, centralized reservation systems to manage bookings across multiple channels.

2. Channel Manager:

A good HMS should integrate with popular OTAs (Online Travel Agencies) like MakeMyTrip, Booking.com, Agoda, etc. to help manage reservations and availability from different platforms in real-time.

3. Customer Relationship Management (CRM):

Keeping track of guest preferences, booking history, and special requests is essential for providing personalized service. 

4. Housekeeping and Maintenance Management:

For small hotels, HMS that efficiently manages housekeeping and maintenance can make a big difference in operations. 

5. Billings and Invoicing:

An integrated billing system that can handle various payment methods and generate invoices is a must-have for small hotels.

6. Reporting and Analytics:

Choose an HMS solution that provides key metrics like occupancy rates, revenue per available room and average daily rate is crucial for optimizing operations. 

Benefits of Using Hotel Management Software for Small Hotels 

1. Time and Cost Efficient:

Best hotel management software that are backed by Artificial Intelligence (AI) like Hotel-X is centred around automation. It reduces the time spent on manual tasks, leading to greater efficiency of time and costs.

2. Improved Guest Experience:

With features like CRM, instant mobile check-ins, and personalized services, guests can be offered with more seamless experience. 

3. Maximized Occupancy and Revenue:

Best Hotel management software helps small hotels to avoid overbookings and optimize room rates based on market demand, season, and competitor pricing, providing accurate forecasting and better revenue management.

4. Better Decision-Making:

Real-time data analytics allow hotel owners to track performance metrics and make informed decisions. 

5. Enhanced Operational Efficiency:

A unified platform like Hotel-X provides visibility into all hotel operations, from housekeeping to maintenance, allowing for for better control and coordination. 

Top Hotel Management Software Solutions for Small Hotels

1. Hotel-X 

Hotel-X, has emerged as a revolutionary tool in addressing the key hospitality concerns by offering comprehensive software solutions for hotels, Airbnb hosts, home-stays, and resorts. It automates repetitive tasks, helps properties grow their bookings and revenue while ensuring an exceptional guest experience.


2. Cloudbeds

Cloudbeds is one of the most popular choices for small properties due to its intuitive interface and powerful features. It includes a reservation system, channel manager, guest CRM, and analytics, all in one platform. Its cloud-based system ensures accessibility from any device, making it easy for hotel staff to stay connected.

3. eZee Absolute

This software offers comprehensive tools for small hotels, including front-desk management, booking engine, POS (Point of Sale) integration, and channel management. With a focus on automation, eZee Absolute simplifies processes, reducing the need for manual intervention.

4. Little Hotelier

Specifically designed for small properties, Little Hotelier provides a complete solution for managing reservations, front desk operations, and guest engagement. It also offers integrated payment processing and easy-to-use reporting tools.

5. Hotelogix

Hotelogix is known for its scalability, making it a great choice for small properties looking to grow. It offers a user-friendly interface, multi-channel booking integration, and a cloud-based PMS (Property Management System) that enhances operational efficiency.

How to Choose the Right Software for Your Property?

When finding the best hotel management software for your property, consider the following:

1. Assess your needs:

Identify your hotel’s biggest pain points. Is it reservations, guest management, or operations? Choose software that directly addresses these needs.

2. Ease of Use:

Small hotels often have limited resources and manpower, so it’s important that the HMS is easy to learn and navigate. 

3. Cloud vs. On-Premise:

Cloud-based systems are often preferable for small hotels due to lower upfront costs, scalability, and remote access. 

4. Scalability:

Choose a solution that can grow with your business. Even if you’re a small hotel now, look for software that can accommodate additional rooms or properties as your business expands.

5. Customer Support and Training:

Opt for a solution that offers reliable customer support is essential when implementing new software.

6. Cost-Effectiveness:

While pricing shouldn’t be the only deciding factor, it’s important to choose software that fits within your budget while offering all the necessary features.

Conclusion

In today’s competitive hospitality landscape, having the best hotel management software is essential for small properties to thrive. By automating operations, improving guest satisfaction, and optimizing revenue, HMS enables small hotels to punch above their weight. When selecting software, it’s important to assess your needs, prioritize ease of use, and choose a solution that can grow with your business.

FAQs

1. Which software is best for a hotel management system?

Revivo is a preferred choice for hotels, offering comprehensive property management tools and seamless integrations.

2. Do small hotels need a CRM?

Yes, a CRM helps small hotels organize customer data, boost engagement, and improve sales efficiency.

3. How many rooms can the system manage?

Revivo Hotel-X can easily manage any number of rooms (above 10 rooms), from small hotels to large multi-property chains.

4. Can you integrate it with third-party software?

Yes, Revivo Hotel-X integrates with various third-party applications, including payment gateways, booking engines, and accounting software.

5. Does Revivo offer a free trial?

Yes, Revivo Hotel-X offers a free trial to help businesses experience its features before committing to a plan.